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How can we help?
What is Housing Hand's National Insurance number?
What are Housing Hand's guarantor details?
What is Housing Hand?
Do I always need a guarantor for renting?
How long does the guarantor service last?
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Signing your contract online
HOUSING HAND TERMS OF SERVICE
What does Housing Hand guarantor service cover?
Can I be a co-signer if I am already a Housing Hand customer?
I would like to renew the guarantor service. How does it work.
I missed my payment, what happens?
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I can't change my accommodation details
I can't login to my account
Problems changing application details
What is a co-signer?
How does it work?
What documentation do I need to supply to complete the application?
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When will my payments be taken?
What is your refund policy?
What is the Housing Hand student rebate policy?
What is the Housing Hand refund policy?
How do I pay for the service?
Can I pay monthly for the guarantor service?
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About my letting agent/landlord
Which letting agents are you working with?
My landlord/letting agent doesn't accept guarantor companies, what can I do?
Will my accommodation provider accept Housing Hand as my rental guarantor?
Will I be eligible?
How to apply
How do I qualify for the guarantor service?
Do you conduct credit check?
Do you work with people on housing benefit?
Do you accept housing benefit?
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