How can we help?

I have applied online and received a Rental Guarantor Certificate. What is this and what do I do with it?

Follow

When you apply online, and if you are eligible for the service, you are emailed a downloadable Rental Guarantor Certificate. The certificate will allow you to inform your Accommodation Provider that you have a Rental Guarantor in place should they require official assurance before showing you their rentals. However please note that we will only sign the Guarantor Deed with your Accommodation Provider once you have completed the full application process with us.

Was this article helpful?
0 out of 0 found this helpful

Comments

  • Avatar
    Miss c derry

    They still haven't got back to me

  • Avatar
    Housing Hand

    Hi there,
    I have checked your application and it appears that you haven't got through the process. Please complete your application so that we can get back to you.
    Thanks.

  • Avatar
    Miss c derry

    Hello how do I go through the process I'm stuck :(

  • Avatar
    Housing Hand

    On our website, directly.
    Should you need further assistance, please give us a call on 0207 205 2625.